THE PARTNERSHIP
Built by us. Run with you.
A useful system starts with the people and rules behind the work. We take responsibility for agreed technical implementation while you keep ownership of business decisions.
WORKING TOGETHER
Start with how work actually happens.
We look at inputs, exceptions, handoffs and existing tools before proposing a system. Each connection is shaped around your team’s rules and tools.
From a first focused system, the operation can become better connected as needs and scope evolve.
THE FULL LIFECYCLE
From first system to better-connected operation.
Understand your operation
Map the bottleneck, normal paths, exceptions and the outcome you want.
Agree scope, tools & cost
Assess current access and platforms, define work, responsibilities, timing and separate usage costs.
Configure, connect & test
Select tools where needed; configure accounts and agreed integrations; test realistic scenarios and handoffs.
Launch & tune
Launch the approved workflow and adjust based on observed operation within scope.
Manage & improve
Monitor and maintain agreed systems, then revisit changes as your process develops.
CLEAR OWNERSHIP
Technical work on our side. Business judgment on yours.
Pelagova handles agreed tool selection, account configuration, workflow connections, testing, monitoring and adjustments. You provide business information and access, approve rules and workflows, decide exceptions and let us know when the operation changes.
We establish oversight, access needs and human handoffs as part of scope. We do not assume that every tool permits every connection.
TIMING & COMMERCIALS
A defined start. Ongoing attention.
Most focused systems launch in 2–3 weeks, depending on scope and required access. The initial 90 days cover build, test, launch and tuning. After that, service continues monthly with 30-day cancellation notice, subject to the agreement.
A proposal defines setup work and the monthly service. Software and usage charges are separate where applicable; no fixed price is assumed before scoping.